An exchange has restricted your account
You need to understand the stated reason and organise a response to its requests.
Get Out Of Trouble Fast
Crypto Asset Recovery, Frozen Funds & Enforcement
Your funds are frozen, disputed or no longer where they should be. Establish what happened, who controls the assets and what the records show before choosing a legal response.
At a glance
Is this the right service?
Founders, investors and businesses dealing with frozen, disputed or missing crypto assets.
What it can cover
- Evidence and ownership map
- Platform or counterparty review
- Response and escalation options
01 · Check the fit
When this service fits
Assets have moved without your agreement
Transactions, ownership and access records need to be put into a timeline.
A counterparty will not return assets
The contract, communications and asset-control position need review.
02 · What we can help with
How Ape Law can help you respond
Evidence and ownership map
Review transaction hashes, addresses, contracts, platform notices and relevant communications.
Platform or counterparty review
Identify who holds the assets, what reason they give and what legal relationship applies.
Response and escalation options
Assess correspondence, complaints, settlement or formal legal steps against the facts and jurisdictions involved.
03 · How to get started
What to keep and bring
Start with what you have. These details help frame the first discussion.
Send the basics
- Transaction hashes, wallet addresses and an incident timeline
- Account notices and platform or counterparty correspondence
- Contracts and records supporting ownership of the assets
Then define the scope
Focus the first conversation on the decision you need to make.
Recovery is not guaranteed. Legal assessment, blockchain tracing and enforcement are different tasks and may require separate specialists.
Get Expert Advice04 · See related matters
How Ape Law approached similar questions
These published matters show the decision process. Another project's facts, rules and outcome may differ.
05 · Common questions
Common questions
Does finding a wallet address mean the funds can be recovered?
A transaction trail is one part of the evidence. Ownership, identity, control and an available enforcement route also need assessment.
Can you help with a frozen exchange account?
The review can examine the exchange's notices, account history and document requests, then scope an appropriate response.
What if I have only screenshots and transaction hashes?
Those can be a starting point. The assessment identifies what they show, what is missing and what further records are needed.
Where are the assets, and who controls them?
Summarise the issue, the platform or counterparty and any time-sensitive request.
Discuss Your Situation